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When a customer wants to cancel subscription to Syllaby they lose premium resources immediately? This seems illegal. We paid for those features. You're essentially holding people hostage and force them to time the cancellation to the last day before membership period is over. Seems very sketchy.

Status: Completed1 comment

Comments1

  • syllaby

    Team•

    Dec 23, 2024

    You can now access the Syllaby app even after the cancellation of the subscription and can access all the videos you have generated.