Account Access Needed to Retrieve Existing Videos

I recently cancelled my Syllaby subscription, and my paid subscription period has now ended. I am currently unable to access my account.

I have several videos that I created while my subscription was active that I need to retrieve and save to my computer. I am not requesting access to create new content; I simply need temporary access to retrieve and download my existing videos.

Would you please provide temporary access to my account, or advise me of another way to obtain the videos that were created and stored in my account before my subscription ended?

The account was used for my business, DLR Money Hub LLC.

Thank you for your assistance.

Debra Roberts
DLR Money Hub LLC